Senior Solution Architect
Education
and Credentials
·
Masters of
Science, Computer Engineering – Berufsakademie, Stuttgart, Germany (1990)
·
Professional
Certifications:
o IBM Certified BPM Application Developer - Business Process
Manager Express or Standard Edition V8.5.5
o IBM Certified BPM Analyst - Blueworks Live; Business
Process Manager Express or Standard Edition V8.0
o IBM Certified Associate BPM Developer - BPM Blueprint;
WebSphere Lombardi Edition V7.1
o IBM Certified Associate BPM Analyst - BPM Blueprint;
WebSphere Lombardi Edition V7.1
o IBM Certified Solutions Expert - MQSeries Workflow
o IBM Certified Solutions Designer - IBM WebSphere MQ
Workflow
o IBM Certified Technical Professional
o IBM Certified Solutions Advisor - On Demand Business
·
Recent
Relevant Training:
o Course "Developing Rule Solutions in IBM Operational
Decision Manager V8.7"
o Course "IBM WebSphere Lombardi Edition V7.1 Process
Modeling and Implementation"
o Course "Developing Applications in IBM WebSphere ILOG
JRules BRMS V7.1"
o IBM BPM and Business Monitor training classes and
workshops
o Course "IBM Business Integration Sales and Technical
Enablement Workshop"
o Java basic and advanced training
o Course "Introduction to HTML5 and JavaScript
Programming"
o DB2 administration and performance training
o AIX system administration training
·
Publications
and presentations for IBM Redbook series, industry conferences, and customer
briefings
Representative
Projects and Business Value Achieved
The following are examples of the types of projects that I have
delivered for many organizations in various industries. They highlight the
breadth and variety of my experiences. The depth of my business and technical
background comes from having performed multiples of these project types and
roles throughout my career.
·
Senior BPM
Architect and Developer for a leading manufacturing company.
o Reduced process cycle time by 50% for new product
introduction and product change business processes
o Created and implemented solution architecture and design.
o Led requirements definition sessions and validated
solution concepts with executive and business stakeholders.
o Developed solution components, including process models,
user interfaces, web service integrations with client's ERP system, complex
staff assignment logic, customizations to UI controls, KPI and metrics
tracking, real-time reporting dashboards, and utility and administration
tools.
o Provided post-production application and administration
support.
·
Senior
Solution Architect, Strategy Architect and Developer for several banking and
financial services companies.
o Identified and justified process improvement opportunities
including over 70% reduction in cycle time, 45% increase in user productivity,
and elimination of high-frequency exception scenarios.
o Conducted process discovery workshops with business
end-users and stakeholders.
o Evaluated technology and implementation approach fit, and
created benefit and cost analysis.
o Led and performed solution development, and developed
solution components, including web-based user interfaces, reporting
dashboards, BPMN process models, business rules, web service integrations,
database integrations and application integrations.
o Created and maintained project implementation plan and
obtained project approval from senior executives.
·
Senior
Business Architect and Process Advisor for a large financial services
company.
o Redesigned solution platform using BPM, business rules and
cloud-based application technology components.
o Conducted over 40 process improvement working sessions
across 8 departments.
o Developed detailed design and evaluation deliverables for
client's CIO, business executives, business analysts, technical staff and
operations management team.
·
Senior
Business and Solution Architect for large health insurance company.
o Created transformational design for client’s business
operating model, resulting in the launch of over 10 large-scale
transformation and implementation initiatives with expected savings exceeding
$100M/year.
o Presented and validated business design with company's CEO
and business executives.
o Developed business architecture methodology that
streamlines the modeling of current and future business design. The
methodology also includes what-if analysis, design comparison, simulation and
implementation planning modules.
o Evaluated software tools and created requirements for
in-house development effort of a repository and analysis tool.
·
Senior Business
and Solution Architect for various clients in financial services,
manufacturing, and health insurance.
o Led project identification, project charter development,
business case and project scope definitions for agile, iterative and
traditional process and technology implementation projects.
o Conducted working sessions and reviews with business and
IT stakeholders and Subject Matter Experts to evaluate the current state of
the business operations.
o Developed options and recommendations for future state
business design and technology infrastructure.
o Assessed costs and risks, and created business benefit
definitions for projects chosen for implementation.
o Created presentation material for executive management and
steering committee review and approval.
·
Solution
and Methodology Architect for major health insurance company.
o Created tailored methodology combining BPM and Rational
Unified Process. Methodology drove requirements gathering and business processes
definition in a $500M+ business and technology modernization program.
o Led the implementation of software tools to support the
methodology.
o Presented methodology and tools to executive stakeholders
for approval.
o Developed training materials, and mentored 8 independent
project teams consisting of 15-20 members each.
o Resolved tool integration issues by developing customized
reporting capabilities.
·
Senior BPM
Consultant at major health insurance company.
o Developed business monitoring solution to capture business
events from a mission-critical technology platform.
o Solution improved productivity of operations managers and
supervisors by over 50% through real-time metrics and Key Performance
Indicators (KPI's).
o Radically changed insight into business information
through real-time alerts for overdue tasks and processes, and the overall
performance of the business unit and its users.
·
Senior
Solution Architect, Business Analyst and Project Manager for major health
insurance company.
o Reengineered company's business processes using BPM
technology and methodology, resulting in a 90% reduction in process cycle
times and annual savings of over $1M.
o Gathered process requirements and created business process
models.
o Led Subject Matter Expert (SME) review sessions, captured
detailed process requirements and simulation input data.
o Executed simulations on large, complex, deeply nested
business processes, and reviewed key results with client.
o Directed refinement of simulation data and extraction of
key information for executive decision-making on resource allocation and cost
savings.
o Led and managed team of five consultants through
requirements, design and implementation phases.
o Developed technical solution components, such as user
interfaces, BPM process models, web service integrations, and real-time
reporting dashboards.
·
Senior
Solution Architect for several major financial services and health insurance
companies.
o Planned and initiated Center of Excellence (aka Competency
Center) implementations.
o Developed and validated COE vision, mission, charter,
service offerings, roles, responsibilities, required skills, organizational
model, governance processes and functions, methodologies, tools and
infrastructure and proposed implementation plan.
o Presented deliverables and gained go-forward approval from
management, executives and executive steering committees.